Capgemini Fresher Recruitment 2024:Capgemini Hiring 2023 | Capgemini Off Campus Drive 2024 for 2023: For candidates from the 2023 cohort of graduates, Capgemini Company has announced the largest off-campus drive for 2024.This Capgemini 2024 recruiting is for anyone who graduated in 2023 or earned a three-year diploma. The business is now looking for the position of Contact Support Group (CSG) Profile.
About Capgemini:
Based in Paris, France, Capgemini is a multinational consulting and technology services firm. Established by Serge Kampf in 1967, it stands as one of the biggest global providers of professional services, outsourcing, and consulting. Capgemini offers a variety of services, such as professional, technological, outsourcing, and consulting services. These services include a wide range of sectors, including manufacturing, telecommunications, banking, insurance, and technology.
Capgemini Fresher Recruitment 2024
Post Name | Contact Support Group |
Qualification | Any Bachelor’s Degree or Diploma |
Branch | Any Branches |
Batch | 2023 & 2024 |
Salary | Up to ₹3.25 LPA |
Experience | Fresher |
Job Location | Noida |
Last Date | 23 March |
Required Qualification:
Candidates must have completed any 3-year diploma / graduation in 2023 only
Job Responsibilities:
Ticket management includes setting a priority for the ticket’s urgency, classifying it appropriately according
to its difficulties, and monitoring its progress (closed, open, on hold, and resolved). Inform clients about status, etc.
Business intelligence: utilize tools, best practices, and ticket data and analysis in the account to support customer
Provision of services Delivery: Serving the consumer and meeting expectations is what we do.
Customer management: What is required of you is how well you engage with customers from greeting to resolution and call closure.
Our clever AI BOT, CHIP, assists in providing answers to client queries, saving SD and customers time and
effort when resolving issues. Additionally contributes to improving the client experience
Provision of services email retrieval: How well do we manage email as a communication medium and reduce hops?
Skills Required:
Must possess outstanding communication and English speaking abilities
Possess strong people skills and the capacity to function under duress
fundamental computer abilities
Willingness to Work Around the Clock: Applicants must be willing to work nights and be flexible with their location.
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